When Karine told me she had a new lipstick for me, I was pretty excited, as you’d expect from a lipstick fan. She gave me the product and I reacted like a spoiled girl: ‘meh, this is a lipgloss..’. ‘No’ Karine said, ‘it’s a lipstick’. We couldn’t agree whether it was a lipgloss or lipstick. So we had to define the most important characteristics of both the lipstick and the lipgloss. And of course, we had to try the product itself.